Professional Training

Skill Step Training offer a range of professional qualifications covering a wide range of subjects to suit all industries. We are able to deliver training from our Training Centres in Doncaster or within the workplace (minimum numbers required).

First Aid Training

First Aid

All organisations are required, by law, to ensure they have a sufficient number of employees who hold a valid First Aid Certificate. Our First Aid Qualifications ensure your employees have the necessary knowledge to reduce hazards and attend to accidents while keeping your organisation compliant with regulations. Employers must ensure that their provision is ‘adequate and appropriate in the circumstances.’ It is the employer’s responsibility to decide what the requirements of the organisation are by assessing any specific work hazards and ensuring that sufficient equipment, facilities and personnel are available to deal with the consequences of these hazards.

Teaching Skills Training


These teaching qualifications focus on excellence in delivery and the effective use of interactive visual aids to inspire and motivate learners to implement what they have been taught.

Assessing Certification


Our Assessment qualifications cover the essential knowledge points to prepare learners in successfully carrying out assessment strategies and procedures.

Quality Assurance

Quality Assurance

Our Quality Assurance qualifications are designed for those working in, or intending to work in, the role of an internal quality assurer. The internal quality assurance qualifications are also ideal for those who do not actually wish to work in this role, but do require a greater understanding of the processes and practices involved.

Health & Safety Certificate

Health & Safety

Workplace health and safety knowledge is essential to ensure all employees can understand and implement effective health and safety procedures to keep your workforce safe from hazards.

Mental Health & Wellbeing

Mental Health & Wellbeing

Our mental health qualifications are intended to raise awareness of mental health to support employers and employees to engage with the topic and create a positive wellness culture in the workplace.



The Children's Act 2004 places duties on a range of organisations to ensure they safeguard and promote the welfare of children. This includes the need for appropriate safeguarding training, as employers are responsible for ensuring staff are competent to carry out their responsibilities towards safeguarding children and young people. This qualification would meet this requirement.

Fire Safety Training

Fire Safety

Fire safety compliance is essential for most organisations and every member of the workforce has their part to play to ensure protocols are maintained. Raise awareness of the importance of fire safety and how they can reduce the hazards with our Fire Safety Qualifications. Employees successfully completing fire safety training courses will assist organisations in meeting their legal obligations, and provide a much safer working environment for all of their employees.

Conflict Management Courses

Conflict Management

This qualification provides learners with effective and easy to implement conflict resolution strategies to develop their confidence when managing conflict in the workplace. Proven conflict resolution steps, helping learners to identify and defuse high conflict situations within any working environment!

Customer Service experience

Customer Service

Effective, friendly, and helpful customer service is vital for any company to develop a lasting relationship with clients. Our Customer Service Qualifications help to provide your staff with the guidance and confidence to deliver clients with a lasting and positive impression of your organisation!

Employability Investment


Our employability skills qualifications have been developed to provide individuals with the knowledge and understanding to broaden their opportunities in employment in a range of different occupational sectors. The content and structure of each qualification is designed to be flexible so learners can achieve a variety of employment-based skills and experience a number of work-related subjects.

Highfield Training

Appeals Procedure